PRIVACY POLICY
At Lil-Akhirah Tours & Travels, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the information we collect, how we use it, and how we safeguard your data. By using our services, including bookings for international travel and Umrah & Hajj, you agree to the terms of this policy.
1. Information We Collect
We collect personal information to provide our services effectively. The types of information we may collect include:
1.1 Personal Identification Information:
Name, email address, phone number, passport details, and billing address.
1.2 Travel Details:
Information related to your travel, including destinations, dates, flight details, hotel bookings, and other preferences for international trips and Umrah & Hajj.
1.3 Payment Information:
Credit card details or other payment methods.
1.4 Health Information:
If necessary for travel arrangements, such as vaccination status or special medical requirements for Umrah & Hajj pilgrims.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Booking and Confirmation:
To process and confirm your travel bookings, including flights, hotels, and tour packages.
2.2 Customer Support:
To provide customer support, answer your queries, and address any concerns you may have regarding your international or pilgrimage travel.
2.3 Marketing and Promotions:
With your consent, we may send you promotional offers, updates on services, and exclusive travel deals related to Umrah & Hajj and international travel.
2.4 Payment Processing:
To process payments securely for travel-related services.
3. How We Protect Your Information
We take your privacy seriously and implement appropriate technical and organizational measures to safeguard your personal information. This includes:
3.1 Encryption:
Secure encryption methods for payment and personal data.
3.2 Data Storage:
Secure servers for storing your information with limited access.
3.3 Third-party Providers:
We only share your data with trusted partners (airlines, hotels, insurance providers) to complete your travel arrangements, and they are required to protect your data in accordance with privacy laws.
4. Sharing Your Information
We may share your personal information under the following circumstances:
4.1 Third-party Travel Providers:
To fulfill travel bookings, such as airlines, hotels, and insurance companies for international travel and Umrah & Hajj services.
4.2 Legal Compliance:
We may disclose your information when required by law or to protect our rights, property, or safety.
4.3 Service Improvement:
With third-party service providers who assist us in analyzing data and improving our services.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. You can control cookie settings in your browser, but disabling cookies may affect your experience on our site.
6. Your Data Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications by following the unsubscribe instructions in our emails. If you have any concerns about the data we hold, please contact us at the provided contact details.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us so we can delete it.
8. International Data Transfers
If you are traveling internationally, your personal data may be transferred to and processed in countries outside of your residence for booking and travel-related services. We take steps to ensure that your data is protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy periodically to stay informed about how we are protecting your information.
